Turuki Healthcare Call Centre

Turuki Healthcare was established in 1995 to provide whanau-based health, wellness and social services to the South Auckland community.

Having won further government contracts the Turuki brief was to establish new premises to host their service/call centre as well as providing additional space for the management of their medical centres. The new space had to emulate what Turuki Healthcare stands for, a place where whanau and the community can come together.

The site was designed and constructed in two phases. The first stage was the main call centre with an open-plan environment focussed on nurturing the culture of the tightly knitted team and their 'Ƨharges'. The second stage offices and meeting rooms provide a base for the on-road team to return to a calm and collaborative environment. Front of house and the waiting area provides a welcoming and safe haven for community members and portrays Turuki core values.

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